Receptionist

Engineering | Concord, CA

Company Overview

West Valley Construction Co. Inc. is a leading underground utility construction firm, steadfast in our commitment to high-quality infrastructure design and project deliverables through a safety-first culture. We specialize in the installation, maintenance, and 24/7 emergency response of essential utilities such as water, power, gas, telecommunications, sewer, and storm. We take pride in being an employee-owned company. We firmly believe that every team member contributes significantly to our ongoing success and growth. Demonstrating our commitment, we’ve implemented an Employee Stock Ownership Plan (ESOP) that allows our employees to directly share in the company’s achievements. Headquartered in Campbell, CA, West Valley Construction Co. Inc. operates from strategically located facilities in Bakersfield, Campbell, Chico, Concord, Fresno, Hayward, Redwood City, Sacramento, Salinas, Stockton, and Visalia. We are actively seeking talented individuals who value safety and ownership to be part of our dynamic team.

We are looking for an Receptionist to join our Engineering Team in Concord, CA!

Job Summary

The receptionist is responsible for greeting and welcoming visitors, answering phone calls, and providing general administrative support. The receptionist plays a crucial role in creating a positive and welcoming atmosphere for all who enter the organization.

Essential Duties and Responsibilities

Below is a compilation of primary job duties and responsibilities for this role, supplemented by certain supportive tasks. This list is not exhaustive, and additional duties and responsibilities may be assigned as required. Moreover, management reserves the right to make modifications to this job description as deemed necessary.

Serve as the first point of contact for clients, customers, and employees and maintain a professional and organized front desk area.
Professionally answer, screen, and transfer phone calls or relay messages as needed.
Strong communication and customer service skills are essential for this role.
Screen, greet, register, and welcome visitors upon their arrival to ensure a positive and professional first impression; notify employees of visitors and direct to appropriate location.
Politely open the door for visitors, and assisting them in entering the facility comfortably.
Promptly unpack orders and put them away.
Maintain the supply closet to ensure items are neat and easily accessible.
Ensure office supplies are stocked and coordinate additional office supplies for new hires.
Prepare conference rooms for upcoming meetings, including ordering and setting up food, and ensure they meet WVCC standards.
Daily restocking of fridge within the office (conference rooms/upstairs fridges/kitchen) with waters, sodas, etc.
Empty the coffee machine nightly and thoroughly clean milk container.
Manage and distribute mail; prepare packages upon request and follow up on delivery delays.
Promptly notify current employees when their packages and deliveries arrive, ensuring quick and efficient distribution.
Maintain kitchen supplies (snacks, beverages, paper goods, etc.) and ensure the appliances are functioning properly.
Refill kitchen utensils and supplies (cups, forks, knives, etc.)
Run and empty the office dishwasher.
Ensure the replacement of sponges to maintain a clean environment.
Empty all fridges of expired food items biweekly.
Coordinate with cleaners or facilities for cloth towel cleaning.
May perform other clerical duties, such as data entry, filing, and / or photocopying.
Ensure operation of equipment by completing preventative maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques.
Carry out administrative duties such as typing, using Microsoft Word, binding, scanning, taking meeting minutes and sending emails.
Assist various departments with ongoing special projects.

Qualifications

Education/Experience: Typically requires a high school diploma and 0-2 years of experience.
Computer Skills: Proficiency in Microsoft Office Suite and experience with office equipment (e.g., fax machines, copiers, printers). Ability to type a minimum of 40 WPM.
Interpersonal Skills: Ability to work as part of a team. Strong communication skills, both written and verbal, and excellent phone etiquette.
Organization and Planning: Ability to meet deadlines, and organizational abilities with an aptitude for multitasking and time management.
Problem Solving: High level understanding of administrative and clerical procedures. May handle basic problems and refer more complex issues to management.

Physical Requirements

Must be able to read, write, speak, and comprehend English.
Hearing adequate to perform job duties in person.
Able to communicate clearly in person and over the telephone.
Visual acuity adequate to perform job duties and respond to dangerous situations.
Frequent bending, reaching, standing, walking, squatting, sitting, pushing, and pulling.
Manual dexterity to operate a keyboard and other electronic devices. Repetitive motions that include the wrists, hands, and/or fingers.
Able to safely ascend or descend step ladders, stairs, ramps, etc.
Adjust or move objects up to 20 pounds in all directions without assistance.
May work in areas where hazardous substances are present.

Salary

$21.54/hour – $27.98/hour

Benefits

Opportunity to be an owner in the company through the Employee Stock Ownership Plan (ESOP), and Stock Purchase Plan (SPP) with discounted price.
Annual performance bonus opportunities.
Vacation and paid sick leave.
5 group health insurance plans: 2 with HSAs; company pays 95% of employee premium and 85% of dependent premium for Blue Shield Plans, and 95% of the premium for employee and dependents for Kaiser Plans.

If you are selected for employment with WVCC, you will be required to provide documentation that verifies your legal right to work in the U.S. Please note , we are unable to sponsor or assume sponsorships for work authorization at this time.

CCPA Notice and Privacy Policy

West Valley Construction Company is an equal opportunity workplace, and does not discriminate against any protected class. In compliance with California Law, click here for West Valley Construction Company’s California Consumer Privacy Act Notice of Collection and Privacy Policy or visit https://westvalleyconstruction.com/privacy-policy/

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